Ordering/Shipping/Postage

About postage: (is your address outside of the USA? Please read below so that you know what to expect).

Within the USA: A flat rate of $5.00 is added to your order of “in print” books, strings, etc. to be shipped within the United States. Postage is NOT added to download products. I will mail music via media mail or first class mail, depending upon the weight of the package. I will always email your tracking information when your order is mailed.

Outside of the USA: Postage can be quite expensive, as you probably already know. A flat postage rate of $25.00 is added to “non download” orders being mailed out of the United States. Depending upon the size of your order, the postage amount could be more than $25.00. If your postage is going to be higher than $25.00, I will contact you and send you an invoice via PayPal for extra postage. At that time, if you wish to cancel your order, you just have to let me know and I will quickly refund you. In some cases, at the post office, I may find that the $25.00 fee is way more than enough. If that is the case, I will refund you some of your postage.

Mail order:

If you don’t wish to order from this website, you are welcome to download and fill out this form and mail it to me with a personal check. Please contact me so that I know your order is coming. You can order “in print” books and CDs this way, but not downloads. You can also order mono filament strings, tuning keys, and string sets. If you wish to order sheet music, I will be happy to print it out and mail it to you. The charge “per song” is $5.00. I will print the pieces on one-sided sheets. So if you list five sheet music titles, your charge would be $25.00 plus postage. For books and other items, please get the prices from the website and fill in the prices. The postage charge has already been added to the form. If you run out of space on the form, go ahead and write on the back. If you order sheet music, please specify the book it is from, including versions (i.e. lap harp version).

Harp strings and string set orders:

We normally have the mono filament strings on hand to fill your “single strings” order. For complete string sets…..they can take quite awhile. I will always let you know when your order is mailed, and provide you with tracking information. If you do have a timing issue for a string set, the time to talk to us is BEFORE you order, so don’t hesitate to be in touch.

Tuning key colors:

The tuning keys I sell come in several colors. Colors are listed on the tuning key page. Color availability keeps changing with the manufacturer, so I never know what colors I can re-stock until I place the order. If I am out of a color, the website will not let you order it. Please contact me if you want a specific color that is listed, but not available to purchase. I can then tell you if it will be possible to re-stock that color.