Do you ship internationally?
Yes. We need your complete shipping address in order to get you a shipping quote. It can be very expensive to ship a harp outside of the USA.
How long will it take my harp to arrive?
We ship UPS Ground. Shipping time is normally 5-7 business days, depending upon the ship-to address.
Why does it cost so much to ship my harp?
Your shipping costs include the cost of packing as well as the actual shipping charge. Carriers use “dimensional weight” rather than actual weight. Our shipping costs alone of more than quadrupled in the past frew years. Additionally, it takes several hours to build a box and pack up the harp so that it will get to you safely. All of these things result in high shipping costs.
Instead of offering “free shipping” and hiding these costs into the price of the harp, we want you to see the breakdown so that you understand exactly what you are paying for when you order a Blevins harp.
What if my harp arrives damaged?
In the rare case you have shipping damage, you must report it to us and to UPS immediately. At our discretion we will either build you a new harp or repair the original one (we would do this only in the case of very minor damage…we will never make you “accept” any harp that is not brand new, so you don’t have to worry about that). Please note that we do not refund a harp if it happens to arrive damaged.